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(Date of last revision: March 15, 2011)

Wingz.me is operated by Wingz, Inc. (“we” or “Wingz”) who created this privacy policy (“Privacy Policy”) to demonstrate our commitment to privacy. We realize the importance of feeling safe online and want you to feel comfortable using our services (collectively, “Offerings”) and exchanging information on our web site located at wingz.me (“Site”). This Privacy Policy outlines the privacy practices for the Site and is incorporated into and subject to the terms and conditions of our Terms of Service for the Site (the “Terms of Service”). If any term of this Privacy Policy is inconsistent or conflicts with any term of the Terms of Service, this Privacy Policy will control with respect to the subject matter of this Privacy Policy. Any capitalized term used but not defined in this Privacy Policy has the meaning set forth in the Terms of Service.
 By submitting Personal Data through our Site and/or Offerings, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Data in accordance with this Privacy Policy.

Data we collect

We collect Personal Data and Anonymous Data from you when you visit our Site, when you send us information or communications, and/or when you use our Offerings. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not permit the identification of individual persons. We may also collect or develop aggregated information, which may include Anonymous Data and Personal Data, provided that such information does not personally identify you or any of our other users (“Aggregated Data”). We collect Personal Data and Anonymous Data, as described below.

A. Personal Data That You Provide to Us. In order to provide you with personalized services and features we ask you to register and establish your personal account (“Account”). During the registration process we will ask you for Personal Data such as your name, telephone number, gender, birth information, e-mail address, password, place of residence, zip code, etc. This Personal Data is used to customize the Offerings to you and to provide you with personalized service. Depending on the part of the Offerings you are accessing, you may be asked at various times, for example, by filling out a form or survey, to provide Personal Data such as name, gender, e-mail address, birth date, and birth location. Personal Data is collected primarily to make it easier and more rewarding for you to use our Offerings.

If you purchase a service from us, we request certain personally identifiable information from you during the account creation process. You must provide contact information (such as name, email, and billing address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

B. Personal Data Collected via Technology. To make our Offerings more useful to you, our servers (which may be hosted by a third party service provider) collect Personal Data from you, including browser type, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. Like most Internet services, we automatically gather this Personal Data and store it in log files each time you visit our Site.

C. Advertising. If there is advertising on the Site, such advertising may employ the use of cookies or other methods to track hits and clickthroughs. We are not responsible for advertiser cookies or how the information gathered through their use might be used.

D. Children. We do not intentionally gather Personal Data from users who are under the age of 18.

1. USE OF YOUR DATA

A. General. In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Data (i.e., e-mail address, gender, and password) to personalize our Offerings; to deliver personalized information to you; to send you administrative e-mail notifications, such as security or support and maintenance advisories; to respond to your questions should you ask an advisor a question; to provide you with electronic newsletters; and to send you special offers related to our Offerings and for other marketing purposes of Wingz.me. Your e-mail address is used to secure your Account and to make our personalized e-mail services available to you. You will only receive 2 types of messages from Wingz:

  • The Wingz eMail Newsletter if you have opted-in during the registration process. At any time you can opt-out this by unchecking the opt-in box on your personal driver or passenger dashboard.
  • Service emails, with no commercial purpose, related to your activity on Wingz, (registration confirmation, ticket purchase confirmation, departure request, rating request etc…) All these emails are necessary and will improve your user experience.

B. IP Addresses. We use your IP Address to help diagnose problems with our server, to administer our web site, and to track trends and statistics.

C. Cookies. When you view our Site or advertisements, we might store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive to facilitate your current and future visits to our Site. We use cookies to deliver content specific to your interests, save passwords so you won’t have to enter it each time you visit the site, and for other purposes. You can set your web browser to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept the cookie. You can also set your browser to disable cookies. However, some parts of the Site, including our registered customer account web sites, may not work properly if you disable or reject cookies. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

Third Party Cookies The use of cookies by third parties is not covered by our privacy statement. We do not have access or control over these cookies. These third parties use session ID cookies to make it easier for you to navigate our site.

Clear Gifs (Web Beacons/Web Bugs) Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

D. Feedback. If you provide feedback on any of our Offerings to us, we may use such feedback for any purpose, provided we will not associate such feedback with your Personal Data. We will collect any information contained in such communication and will treat the Personal Data in such communication in accordance with this Privacy Policy.

E. E-mail Address. The e-mail address you submit to receive our Offerings will never be sold to any third party. All personalized e-mail that you select to receive as well as the special offers from our advertisers will be sent to you exclusively by wingz.me.

2. DISCLOSURE OF YOUR DATA

A. We do not share, sell, rent, or trade your personal information with third parties other than as disclosed within this privacy policy. Although we currently do not have a parent company, we may in the future. We may share some or all of your Personal Data with our parent company (if we have one in the future), any subsidiaries, joint ventures, or other companies under a common control (collectively, “Affiliates”), in which case we will require our Affiliates to honor this Privacy Policy.

B. Co-branded Service Offerings. We may enter into agreements with certain businesses (each, a “Partner Company”) pursuant to which we provide the Partner Company with a URL and a customer registration page co-branded with, or private labeled by, the Partner Company, and the Partner Company distributes and promotes the URL to its customers. A Partner Company may want access to Personal Data that we collect from its customers. As a result, if you register on a website through a Partner Company, we may provide your Personal Data to the Partner Company. Because we do not control the privacy practices of our Partner Companies, you should read and understand their privacy policies.

C. Third Party Services. We reserve the right to offer services and products from third party vendors (“Third Party Vendors”) to you on the Site, such as via newsletters or special offers, based on the preferences that you identify during the registration process and based on your subsequent preferences. We may share Aggregated Data about our user base with these Third Party Vendors; this information does not identify individual users. We do not link Aggregated Data with Personal Data.

D. Third Party Contractors. We may share your Personal Data with third party contractors or service providers (“Third Party Contractors”) to provide you with the services that we offer you through our Site; to conduct quality assurance testing; to provide technical support; to process payments; or to provide specific services in accordance with your instructions. These Third Party Contractors are required not to use your Personal Data other than to provide the services requested by us. You expressly consent to the sharing of your Personal Data with our Third Party Contractors for the sole purpose of providing the Offerings to you.

E. Other Disclosures. Due to the existing legal regulatory and security environment, we cannot fully ensure that your private communications and other Personal Data will not be disclosed to third parties under certain circumstances. For example, we may be forced to disclose information to the government or third parties under court order, subpoena, or other circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, in the unlikely event we need to investigate or resolve possible problems or inquiries, we can (and you authorize us to do so) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate. In addition, where we ask for your Personal Data and you are notified that the information we are collecting on that page will be shared with third parties, and in cases where you opt-in to share your Personal Data with third parties, those disclosures and opt-ins will override anything to the contrary in this Privacy Policy.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

3. SECURITY

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).

We have implemented and follow reasonable industry standard technical and procedural measures to protect against unauthorized access and use of your personal information. However, you should know that neither we nor any other web site can fully eliminate these risks.

If you have any questions about security on our Web site, you can email us privacy [at] wingz.me.

4. OTHER WEBSITE LINKS

Our Site contains links to other web sites. Our provision of a link to any other website or location, such as Partner Company websites, is for your convenience and does not signify our endorsement of such other website or location or its contents. When you click on such a link, you will leave our Site and go to another site. During this process, another entity may collect Personal Data or Anonymous Data from you. Wingz.me has no control over, does not review, and is not responsible for the privacy practices or the content of such other web sites. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of data after you click on links to such outside websites.

5. UPDATING/DELETING YOUR ACCOUNT

A. Changes to Personal Data. You can view and update the Personal Data you previously provided by viewing your Account from your personal dashboard. You may request deletion of your Personal Data by us, by sending a request to delete [at] wingz.me, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. In some instances you may be able to update your information prior to purchasing a service from us, this may be done right on the order form. We will respond to your request to access within 30 days.

B. Opt-out. If you have chosen to receive messages, newsletters, or promotional communications by e-mail, you can at any time cancel this, or “opt-out“, by following the unsubscribe instructions provided in the e-mail you receive. Should you decide to opt-out of receiving future mailings, we may share your e-mail address with our Third Party Contractors to ensure that you do not receive further communications from us.

6. SERVICE-RELATED ANNOUNCEMENTS

Despite your indicated e-mail preferences, we may send you service-related announcements (such as, but not limited to, notice that we have changed the Offerings, the Terms of Service, or the Privacy Policy) when we believe it is necessary to do so. You may not opt-out of these communications, which are not promotional in nature, but if you do not wish to receive these announcements, you have the option to delete your Account. We will not have any liability whatsoever to you for any deletion of your Account.

7. DISPUTE RESOLUTION

If you believe that we have not adhered to this Privacy Policy, please contact us by e-mail at privacy [at] wingz.me. We will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, we invite you to let us know for further investigation. If you and Company are unable to reach a resolution to the dispute, you and Company will settle the dispute exclusively under the rules of the American Arbitration Association (www.adr.org).

8. CHANGES TO THIS PRIVACY POLICY

We may amend this Privacy Policy at any time in our sole discretion. These changes will be effective immediately for new users of our Site or associated services. If we make any material changes to Privacy Policy, we will notify existing users by including a notice of these changes in the newsletter that we send to our users and/or by prominently posting notice of the changes on our Site. The amended terms shall automatically be effective for existing users on the earlier of thirty (30) calendar days after they are initially posted on our Site or thirty (30) calendar days following our dispatch of our newsletter containing notice of the changes. If the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the newsletter described above, our dispatch of the newsletter containing such notice will nonetheless constitute effective notice of the changes described in the newsletter. If you do not agree to the revised Privacy Policy, you must discontinue using the Site and associated services. You agree that your continued use of this Site after notice of such amendment shall signify your acceptance of such change.

9. CONTACTING US

If you have questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, you can email us at: ask [at] wingz.me

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